Competitive Cyclist Reviews

Competitivecyclist.com is an online store that offers a wide range of cycling gear, apparel, and more. They offer free shipping on orders over $50 and provide expert cycling advice. They also have a Bike Builder feature and a Bike Fit Calculator to help customers choose the right bike.

In terms of pricing, they offer a variety of road bikes and frames. For example, the Pinarello Dogma F Dura-Ace Di2 Road Bike is priced at $12,325, down from $14,500. The Cervelo S5 Red eTap AXS Road Bike is available for $13,000, and the Cervelo Soloist Rival eTap AXS Road Bike is priced at $5,200.

They also have a Price Match Guarantee. If a customer finds a lower price on an identical item from a U.S.-based online retailer authorized by the brand, Competitive Cyclist will match the price and offer an additional 5% off the item before tax and shipping costs. The item must be in stock, currently listed, and in new condition.

Please note that prices may vary based on the features, build type, frame material, and models of the bikes. Also, prices are subject to change, so it's always a good idea to check the website for the most current pricing information.

Competitivecyclist.com is a platform that offers a wide range of products and services for cycling enthusiasts. They provide various types of bikes, including road, gravel, and mountain bikes. They also offer indoor training gear and winter riding apparel and accessories. The website features a Bike Builder service and a Bike Fit Calculator to help customers choose the right bike and fit. They also offer free shipping on orders over $50 and 100% guaranteed returns. The site stocks products from a vast number of brands, catering to different cycling needs. They are known for their high level of service, including a chat feature for real-time assistance from a Gearhead. However, they tend to stock more premium items and charge accordingly.

At CompetitiveCyclist.com, only valid payment methods acceptable to them may be used to complete a purchase. They also have a system of credits which can be used towards future purchases. Credits are a way for them to reward valued customers or compensate customers for returned items. After your order ships, you’ll earn the amount in credits shown. These credits can be redeemed at the checkout on their website. If you return an item that earned you credits, you'll lose those credits when they process your return. If you already spent the credits you earned, they'll deduct the value of those credits from your refund. Unspent credits will be deducted from your current credits balance. If you return an item or items you purchased with credits, they’ll return to your account the amount of credits you used to make the purchase. Return credits are applied to your account before any other payment method is considered when they process a return. Credits do expire, and they are redeemed in the order that they were earned. They will even send you a reminder email before your credits expire.

At Competitive Cyclist, they have a 100% Guaranteed Returns policy. New, unused gear can be returned at any time for a full refund to your original method of payment. If the original method of payment is unavailable, they will issue your refund in the form of store credit. Used gear must be returned within 30 days of delivery and may only be refunded in the form of store credit. New, unused gear must be returned in the condition you received it and with the original box and/or packaging, including manufacturer tags where applicable. Used and undamaged gear, bikes, or bike frames will be issued store credit in the form of credits applied to your Competitive Cyclist account. They will not accept the return of products damaged due to negligence or abuse.

Regarding their Shipping Policy, orders placed before 3pm MST will generally ship the same day. Orders placed over the weekend or on recognized holidays will generally ship the next business day. For standard shipping, orders will typically arrive 3-5 business days from the date of shipment. They offer free ground shipping for orders with a pre-tax value of $50 or more. However, this offer is only applicable to the contiguous United States (Lower 48) and excludes freight and some oversized items (i.e. bikes/frames, wheels, trainers, indoor bikes, car racks). The exact price for shipping can be seen in your cart. They do not ship to PO Boxes.

The phone number for Competitive Cyclist is (888) 276-7130. They are an online specialty retailer of road and mountain bikes, components, apparel, and accessories. Their address is 2607 S 3200 W, West Valley City, UT, 84119. Please note that the operating hours may vary, so it's best to check before you call.

To return a product to Competitive Cyclist, follow these steps:

1. New, unused gear can be returned at any time for a full refund to your original method of payment. If the original method of payment is unavailable, they will issue your refund in the form of store credit.
2. Used gear must be returned within 30 days of delivery and may only be refunded in the form of store credit.
3. New, unused gear must be returned in the condition you received it and with the original box and/or packaging, including manufacturer tags where applicable.
4. Used and undamaged gear, bikes, or bike frames will be issued store credit in the form of credits applied to your Competitive Cyclist account.
5. They will not accept the return of products damaged due to negligence or abuse.
6. It is the responsibility of the customer to pay costs related to the repair of returned items damaged in shipping due to improper packaging.
7. If you feel that your gear is eligible for a warranty evaluation by the manufacturer due to defect in its materials or workmanship, contact their Warranty Department.

Please note that store credits issued for returned products will expire one year from the date of issuance. All other store credits expire 90 days from issuance, including credits issued by a Gearhead or as part of a promotion. If any Expedition Perks rewards were applied toward an order that you have returned, those rewards will not be refunded to your account. You will be credited back the value of the order, excluding any rewards applied. For example, if a $100 item was purchased and $20 in rewards were applied, you will receive a credit to your original form of payment for $80. If you need to exchange a product for something else, you will need an RMA (Return Merchandise Authorization) number.